Refund Policy for Balancerie

Effective Date: February 16, 2026

At Balancerie, we want you to feel completely confident in choosing us to help manage your finances. We believe our budgeting tool can make a real difference, but we also know that every person's financial workflow is unique.

That is why we proudly offer a 30-Day, 100% No-Questions-Asked Guarantee.

1. Our 30-Day Guarantee

If you sign up for a paid Balancerie account and decide within the first 30 days that it isn't the right fit for you, we will give you a full refund.

• No Questions Asked: You don't have to prove that the app didn't work for you, and we won't make you jump through hoops. If you want a refund within your first 30 days, you get it.
• Full Refund: We will refund 100% of your initial subscription payment.

2. How to Request a Refund

To request a refund under our 30-day guarantee, simply follow these steps:

1. Email our support team at support@balancerie.com from the email address associated with your Balancerie account.
2. Include the phrase "Refund Request" in the subject line.
3. Once we receive your email, we will process your cancellation and initiate the refund immediately.

Please note: Depending on your bank or credit card provider, it may take 5 to 10 business days for the refunded funds to appear on your statement.

3. Cancellations After 30 Days

You can cancel your Balancerie subscription at any time. If you choose to cancel after your initial 30 days have passed:

• No Prorated Refunds: We do not offer prorated refunds for mid-cycle cancellations.
• Continued Access: You will continue to have full access to your Balancerie budgeting account until the end of your current paid billing cycle (whether that is monthly or annually).
• Data Export: We highly recommend exporting your budgeting data before your billing cycle ends, as your account will be deactivated once the paid period expires.

4. Billing Errors

If you believe you were billed in error (for example, a duplicate charge), please contact us immediately at support@balancerie.com so we can investigate and correct the issue right away.

5. Contact Us

If you have any questions or concerns about this Refund Policy or our 30-Day Guarantee, please don't hesitate to reach out:

Email: support@balancerie.com